Service Providers:

• A/R Management and Collection Companies
• Business Service Providers (BSP)
• Application Service Providers (ASP)
• Business Process Outsourcing (BPO) firms
• Healthcare Consulting Companies
• Benefits Consulting Companies
• Healthcare Technology Companies

Your Pain...

• Low collections and Huge AR Backlogs
• Rising costs for Processing Services
• Distractions in pursuing your core business objectives
• Ever increasing need for IT capital expenditures
• Customer dissatisfaction
• Excess staffing cost
• Difficulty in monitoring the work

Our Solution:           

• Better Process
• Faster TAT
• Reduction in Cost by 30-40 %
• 99% Accuracy
• Increased Cash flow - Denial Management and AR Follow-up
• An office manager at your place manages the entire process with our staff

What You Get?           

• We will dedicate a Phone number for your Patients to call our office customer service 24/7.
• We will get you a Toll-Free Fax number.
• Less than 36 hours TAT upon receiving super bills.
• Save about 40-50% of your existing cost or owning billing staff.
• Follow-up with insurance carriers for all submitted claims to ensure proper payment of claims in a timely manner.
• Patient Insurance verification to minimize claims rejection.*
• Weekly production report and monthly AR aging report.
• Free patient billing and invoicing for three times.
• 90 Day payment guarantee for all Primary claims of MCR and other Commercial Carriers MCR Blue cross excludes Medicaid and Trust Funds and Patient balance.

* - If you sign-up an online Appointment scheduling services with us what we do is, check the eligibility of the Pt before the appointment and will notify your office the status.

How We Do:           

Step 1: Collecting / checking / scanning of required documents to Our Office

Step 2: Required data i.e. Patient Demographics, Insurance Information, Super bill, Check copies and EOB copies. Charge Entry will be updated in our software. Expected TAT of this process is 36 Hrs.

Step 3: Payment information will be updated to individual claims on daily basis based on daily document source - Check copies and Explanation of Benefits.

Step 4: Unpaid / Denied / Rejected claims will be Analyzed, Accounted and Act upon by the AR crew which will also call various Insurance Companies for follow-up.

Step 5: Through our Office / Client we will route submission of secondary and tertiary claims, claims with attachments, patient bills and other documents to the Insurance companies

Our Service:           

• Coding - We have Certified Coders to do the Coding for all types of specialty services.

• Demo Graphic & Charge Entry : We have trained and experienced Professionals to submit clean claims with 99% accuracy with TAT of 36 Hrs

• Payment Posting & Denial Analysis : We have trained professionals to do the posting and analyze the reason for the denials and take corrective measures which improves your Cash Flow

• A/R Follow Up : We have trained Callers to reduce AR Days, to increase your collection ratio and to improve your cash flow through regular follow-up with the Insurance Carrier and patients.

HIPPA Compliance:           

iSource, which has unparalleled domain expertise in the field of Insurance and Healthcare, has been in compliance with HIPAA right from its inception.

HIPAA was made mandatory recently, whereas iSource has been HIPAA compliant since 1999. All our operations strictly adhere to the standards set by HIPAA.

Our staffs working on US Healthcare related back office processing are fully conversant with HIPAA regulations, PHI and all related requirements.

Benefits: